INDUSTRIES
Different settings. People at the center.
When you bring people together, the details matter. I help teams look at the guest experience across these settings.
Live music & performance
Festivals, electronic music events, concerts, theaters, amphitheaters, and nightlife venues.
Consider arrival surges, entry, sightlines, sound, amenities, and the journey home.Sports & competitive events
Stadiums, arenas, motorsports, equestrian events, races, endurance events, and esports.
Examine spectator and participant journeys, scheduling, transportation, and peak demand.Conventions & gatherings
Conventions, trade and consumer shows, wedding expos, faith conferences, and campus events.
Connect registration, session movement, schedule communications, and attendee services.Attractions & immersive experiences
Amusement venues, haunted attractions, immersive entertainment, and museums with high-volume programming.
Look at capacity transitions, queues, wayfinding, comfort, and repeat operating patterns.Fairs, markets & community events
Renaissance festivals, markets, public festivals, holiday programming, and community gatherings.
Examine vendor interfaces, volunteer handoffs, site navigation, and family logistics.Hospitality & destination experiences
High-volume hospitality, bars, clubs, and destination events with transportation or lodging dependencies.
Follow the experience across organizations, booking information, arrivals, and changing plans.Useful ideas can travel.
Context still matters.
A queueing practice from an attraction may prompt a useful question for a festival. A hospitality handoff may offer a perspective on a venue arrival.
I look for ideas worth borrowing, then ask whether they make sense for your team.
LET’S TALK
Tell me what’s on your mind.
You don’t need a polished brief. Tell me about your event or venue and what you’d like to work through.